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FAQ

  • Is Wac Corp a Sub-Zero dealer?

No. We are not affiliated with the Sub-Zero Group in any way nor are we a Sub-Zero licensed dealer. We are retailers of high-end appliances, many of which are Sub-Zero brand units.

  • Do you have a showroom?

No.  Our products are for direct and online sales. However, merchandise may be will-called at our warehouse location during our business hours: Monday - Friday  7:00 am to 3:30 pm. Two day notice is required for will-call pick ups

  • Can you repair my appliance?

Sorry, but we are not a repair business

  • Secure Ordering & Payment Options

Our prices & 2% discounts reflect payments by ACH electronic check, bank wire, or Zelle. Due to increased costs we now add a 4% surcharge for credit card, debit card, or Paypal payments. We use Intuit software in order to provide a safe and secure payment system. Both credit card, debit card, and ACH payments are processed via Quickbooks emailed invoicing system for an easy and secure transaction.  Deposits made for products which have been invoiced are not refundable. Please see our Payments page

  • Returns & Refunds

We have a 14 day return policy from date of delivery.  However, we do not allow returns or refunds on merchandise which has been damaged or which has already been installed.  We will not refund any to-or-from shipping or delivery cost incurred. Since our processing normally takes approximately 2-3 weeks before items can be shipped, any cancellation or request for a refund on an item which has been previously ordered and paid, or on any item which has already been shipped, will incur a 15% inconvenience  restocking fee.

  • ​How Do I Place an Order?

Just click on the item of interest for a detailed description and then add the item to your cart for checkout. A Quickbooks invoice will be emailed to you with a payment link. We use the power of Intuit's Merchant Services and Quickbooks finalize the payment

  • ​Our Prices & Discounts

Our website prices are about 10% less than the same than the exact item we offer on any four of our EBay seller sites. Also please note that EBay now adds your state sales tax to all transactions. We do not charge sales tax for items shipped outside CA.

  • Can you Install?

Since we ship our products both domestically and internationally we have no means for deliver inside any structure, installation, or haul away of old unit. Our freight carriers are can only perform driveway drop or curbside delivery with liftgate. You will need to locate someone who can move and install the unit. We suggest you call a local high-end appliance dealer and ask them who they use to install built-in refrigerators.

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